Our goal at PTS Sports is to provide you with outstanding products and outstanding service to match. We go to great lengths to make sure the products we carry in store are of the highest quality from the best brands in the industry. We do realize that sometimes products fall short of expectations or may turn out not to fit quite like they did in the store. We want you in the best products for you and your athletic pursuits so we will do our best to address any concerns you have.
Here’s what you need to know about our return policy.
Items in new condition with original packaging and a proof of purchase can be returned for a full refund within 30 days of purchase.
Used items that you are unsatisfied with but cannot be sold as new, can be returned with proof of purchase for a store credit within 30 days of purchase.
Defective items can be returned within the 30 day period as noted above or will be subject to the warranty extended by the vendor. Warranty returns may involve a waiting period to receive replacement products as provided by the vendor.
All sales on “clearance” or “red-priced” merchandise are final. We will do our best to make sure this product fits you and your end goals, but the cost of these amazing prices is that these products are non-refundable. Product defects will be addressed in accordance with our normal policies.